Colony Reef 2307, 3rd floor, 3 bedrooms, heated pool, Hdtv

3 br St. Augustine Condo - Beach Access


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Property Type:  Condo

Bed/Bath:  3 / 2

Sleeps:  8

Pets:  No

Smoking:  No

Rental Rates:

$183 - $183 per night

$361 - $1,295 per week

$1,550 - $4,169 per month

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Prepare to be thoroughly spoiled at our beachfront condo at Colony Reef 2307! Between the breathtaking view of the ocean from our balcony and all the fun ways to relax at this condo community including an indoor heated pool and an outside oceanside pool, you are about to have the best vacation of your life!

First let's talk about the balcony, because we predict that's where you'll be spending a lot of your time! It's nothing like that narrow strip of cement-and-rail you may be used to at hotels. This is a full outdoor room, with views in two directions and room for a table and chairs with space to spare. Look out over the magnificent oceanside swimming pool and beautifully landscaped grounds and you will see the fabulous wild dunes, a strip of pure white beach, and the sparkling Atlantic! You'll also smell that fresh sea breeze and hear the low murmur of the crashing waves. What a lovely way to wake up each morning . . . and go to sleep to each night.

From the balcony you enter the living room of Colony Reef 2307, and here again, the first thing you may notice is the sheer space. This is a nice-sized room, with plenty of super-comfortable seating, a large LCD TV with DVD player and VCR, and a ceiling fan. One of the couches converts to sleep 2 people, should you wish. (And what a view of the sunrise those lucky folks will have! You may just have to use the sofa sleeper yourself one night to get a panoramic view of the dawn.)

Just beyond the living room is the kitchen, with a long low breakfast bar for informal dining and a convenient way to keep the cook involved in the conversation. You will love our kitchen. The space is economical, yet it has absolutely everything you could ask for, from all major and minor appliances to a full set of cookware, dishes, and utensils. There's even a little laundry room tucked back behind the kitchen, with a full washer and dryer at your disposal.

The dining area is fun and bright, with a beach-casual d├ęcor. Our glass-topped oval table is just the right size for playing board games, by the way -- and it's a good place to set up the laptop and use our free wireless Internet to update your Facebook status ("Saw dolphins in the surf this morning!"). In fact, the table usually becomes Command Central around here, so you might just have to eat out on the balcony. What a shame!

Getting a great night's sleep is so important to your vacation that you're going to love the bedrooms here at Colony Reef 2307. The master bedroom contains a queen-sized bed, with balcony access from the floor-to-ceiling sliding glass door, a TV, plenty of storage space, and an en-suite master bathroom. It will become your haven of peace and slumber after all those busy days!

The second bedroom offers king bed and a TV, and the third is our Crow's Nest, with 2 stationary twin beds. The kids will love the idea of sleeping here!

All of the linens, pillows, and blankets are provided for these beds, as are the towel sets for our two full bathrooms. No making an emergency run to Wal-Mart to buy an extra pillow; you'll have everything you need right at Colony Reef 2307.

Our condo is located on the third floor of the building, which has elevator service. Colony Reef is a fun and vibrant condo complex with outdoor and heated indoor swimming pools, a fitness room, sauna, hot tub, kids' playground, and both racquetball and tennis courts. There is always something new to try!

Beach access is just a few yards from your door, via a lovely zigzag walkway over the natural dunes. You may enjoy this walk almost as much as the destination! But when you reach those sugary sands and see the rolling waves, you know you've arrived. Located between Crescent and St. Augustine beaches, our strip of coastline is wonderfully uncrowded and just perfect for all activities, from sunbathing to surfing, castle-building to kite-flying.

Colony Reef 2307 has everything you need to create an unforgettable vacation: comfort, excitement, and beauty.

Bedding Configuration: 1 King, 1 Queen, 2 Twin, 1 Sleeper Sofa

Room Description: *** 1 week minimum. Charges = $150 for cleaning, & $95 security damage waiver fee. 4.95% booking/amenity fee.

Additional Features:
* Bedrooms: No Smoking Rental, Bedroom #1 (1 Queen), Bedroom #2 (King), Bedroom #3 (2 twins), Other (1 sofa sleeper)
* Convenience: Outlet Shopping, Area Fitness Center, Craft Shopping, Medical Services Nearby, Nearby Grocery, Shopping
* Culture: 97 miles to Disney World, 50 miles - Daytona Airport (DAB), 55 miles to Jacksonville Airport, Jacksonville Stadium (Jaguars), Kennedy Space Center, Lighthouse, Marine Land, Museums, St Augustine Historic Town, Crescent Beach, St Augustine, Florida, St Augustine, FL, St Augustine Beach Florida, St Augustine Beach FL
* Entertainment: Cable Television, DVD Player, Television, Wireless Internet
* FAQ: Beach (cars/park on beach), BBQ Grill (on site), Dogs on Beach (with leash), Elevator (on site), Fitness Center (on site), Free Wi-Fi in Club House, Hot Tub or Spa, Internet/Wifi in Unit, No Smoking Unit, Indoor Pool, Pool (on site), Pool Heated (on site), Private Beach Access, Phone in Unit, Stairs inside Unit (No), Tennis (on site)
* Family: Beach, Library, Miniature Golf, Movie Theatre
* Geographic: Exceptional Sunrises, On Beach
* Kitchen: Blender, Coffee Maker, Cookware, Dishwasher, Full Kitchen, Ice Maker, Microwave, Oven, Refrigerator, Stove, Toaster, Utensils
* Living: Ceiling Fans, Central Air, Ironing Board, Linens, Washer & Dryer
* Outdoor: Balcony, Beach Walking, Bicycle, Biking, Boating, Fishing, Grill, Hiking Trails, Hot Tub, Ocean Kayaking, Patio, Pool, Sauna, Shared Swimming Pool, Sight-Seeing, Surfing, Swimming, Tennis, Walkway to Water, Wildlife Viewing
* PMS: Lock Instructions:, StAug-M 904-385-3888
* Ratings: Silver
* Sleeps: Sleeps 2 or more, Sleeps 4 or more, Sleeps 5 or more, Sleeps 6 or more, Sleeps 7 or more, Sleeps 8 or more
* TV's: TV in Living Room, TV in Master Bedroom, TV in Bedroom #2

Owner/Manager last updated on 09/13/2014

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Credit Card Payments Accepted:
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Amenities
  • ·High-Speed Internet
  • ·Full Kitchen
  • ·Balcony
  • ·Patio
Appliances
  • ·Blender
  • ·Coffee Maker
  • ·Dishwasher
  • ·DVD Player
  • ·Microwave
  • ·Oven
  • ·Phone
  • ·Refrigerator
  • ·Toaster
Activites
  • ·Biking
  • ·Boating
  • ·Fishing
  • ·Golf
  • ·Hiking
  • ·Surfing
  • ·Swimming
  • ·Tennis
  • ·Walking
 
Property Reviews 
Needs Some Updating
A guest from Richmond, VA does not recommend this property.
Stayed for 8 days in August, 2014
We were very disappointed with the condition of this unit. First of all, the unit was extremely cluttered with too much furniture. The picture on the website is much different than the actual unit. Second, the dishwasher was completely falling apart and the washer and dryer were very rusty. The coffee pot was ancient and only made two cups of coffee at a time. Plus, you had to plug it in each time it was used and unplug when finished. We chose to go out for coffee each morning. Also, the handle on the refrigerator was tapped on because that too was broken. We were most disappointed with the comfort of all of the beds. The stuffing was actually coming out of the mattress on the king bed. On a good note, both bathrooms were very nice. Furthermore, the grounds and pool on the property were very well maintained! This unit definitely needs some TLC!

Property Manager Response:
Response from Vacation Rental Pros
Hi Tissa - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time.
 
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summer vacation
A guest from Staten Island, NY recommends this property.
Stayed for 7 days in July, 2014
The condo inside was very nice, the pots and pans were a little old, had to buy our own.The outside balcony was nice, but bbq grill was old, had to buy our own. The pool was great, and the beach was nice being so close. We were from NY, so it would of been nice if they had beach chairs, or an umbrella for the beach, we had to buy our own for that to, and then leave everything. Condo was clean, and staff was great.
 
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Great Vacation!!
Kevin L. from Knoxville, TN recommends this property.
Stayed for 7 days in June, 2014
We have been coming to St. Augustine for years and we had another great vacation. We love the location of this property, it is so convenient to everything. The layout of the property is great, and gives you a great view from any balcony. This condo is well equiped, plenty of towels & kitchen accessories, and very clean. We spend most of the days on the beautiful beach, but we also enjoy going down town and exploring all the shops. We also love to go to the restaurants for dinner. A few at the top of our list is: Salt Water Cowboys, Harry's Seafood, JT's, The Chianti Room, Ramono's Pizza & Kilwins for icecream! And a couple of our favorite shops downtown: Silver Feather, Dragonflies, & Go Fish. The one downside we experienced, was a weak wifi signal in the condo. We could connect, but the signal was so weak, we could rarely get on the internet. Very frustating for our teenagers, and for us when we were trying to verify hours and locations of businesses.Overall, we had a great time and would highly recommend this condo & the property. We will definitely be back!

Property Manager Response:
Response from Vacation Rental Pros
Hi Kevin - On behalf of all of us here at VRP, I'd like to thank you for taking the time to give us feedback about your rental experience. Our property owners really appreciate hearing what you liked and what needed improvement. To show our thanks, I'd like to offer you a discount on your next rental from VRP. When you book, use the coupon code rebook50 and enjoy a $50 off on the rental! See you at the beach,
 
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First Time at Colony Reef
A guest from Valdosta, GA recommends this property.
Stayed for 7 days in June, 2014
As far as the facilities, overall good; I reported to the rental agency the few items that needed repaired. Would stay there again. The ground maintenance crew should be commended for their hard work & keeping the pool and grounds in such great condition.

Property Manager Response:
Response from Vacation Rental Pros
Hi Linda - On behalf of all of us here at VRP, I'd like to thank you for taking the time to give us feedback about your rental experience. Our property owners really appreciate hearing what you liked and what needed improvement. To show our thanks, I'd like to offer you a discount on your next rental from VRP. When you book, use the coupon code rebook50 and enjoy a $50 off on the rental! See you at the beach,
 
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Great for Families
A guest from Racine, OH recommends this property.
Stayed for 7 days in May, 2014
This property was excellent for families with children of all ages. The staff at Colony Reef was excellent and kept things clean. Saw some turtles nesting and even dolphins swim by one day. Thinking about the same place next year.

Property Manager Response:
Response from Vacation Rental Pros
Hi Larry - On behalf of all of us here at VRP, I'd like to thank you for taking the time to give us feedback about your rental experience. Our property owners really appreciate hearing what you liked and what needed improvement. To show our thanks, I'd like to offer you a discount on your next rental from VRP. When you book, use the coupon code rebook50 and enjoy a $50 off on the rental! See you at the beach,
 
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Loved our stay at the beach!!
A guest from Waterlou, ON recommends this property.
Stayed for 9 days in May, 2014
We loved staying at Colony Reef 2307 ... It was absolutely perfect ... We spent lots of time on the balcony in the evenings looking at the Ocean! Thank you Vacation Rental Pros for all your help and great service!

Property Manager Response:
Response from Vacation Rental Pros
Hi Cathy - I just read your comments, and I want to thank you for the great input. At VRP we take our customers' feedback very seriously, and to show our thanks, I'd like to give you a coupon code good for $50 off your next rental. When you reserve your property, just enter rebook50. Hope to see you and your family again soon! --Steve Milo, 888 618 8658, Vacation Rental Pros, 6279 A1a South, St. Augustine, FL 32080
 
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Great Family Location
A guest from Ocala, FL recommends this property.
Stayed for 2 days in May, 2014
Great Lani overlooking the pool area and the ocean. I would come again.When we got to the unit the shower curtain and curtain bar in the Master bath was on the floor. When I called maintenance, they told me that a work order was in on it and that it would be fixed the next day. I told them that was unexceptionable. We had 6 people in the unit and one shower was not going to cut it. They arranged to drop a new shower curtain bar off that evening, which installed.Although they got a curtain to me for me to install, I was very disappointed they would let something so major go when they knew people were moving in.

Property Manager Response:
Response from Vacation Rental Pros
Hi Bill - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time.
 
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Nice Accommodations for St Augustine Beach Vacation
A guest from Jacksonville, FL recommends this property.
Stayed for 7 days in April, 2014
This is our 3rd year returning to Colony Reef, and again, we had nice accommodations for our vacation. Short walk over boardwalk to private beach, playground for kids, indoor and outdoor pools and a nice beach themed condo kept us happy. Well maintained and very clean. Ample parking too. Kitchen and dining area is small yet adequate - we had a lot of family meals. Tight at times for 6 adults and a few tots, but never a problem. Nice place for family to stay. Close to restaurants, grocery and plenty of other things to do. We will stay here again!
 
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Relaxing
Harold K. from New Lothrop, MI recommends this property.
Stayed for 7 days in April, 2014
Was very happy with the condo overall. Had family stop in and they said it was one of the nicest condos they had been in. Infact, one family member has rented it for July.

Property Manager Response:
Response from Vacation Rental Pros
Hi Harold - I just read your comments, and I want to thank you for the great input. At VRP we take our customers' feedback very seriously, and to show our thanks, I'd like to give you a coupon code good for $50 off your next rental. When you reserve your property, just enter rebook50. Hope to see you and your family again soon! --Steve Milo, 888 618 8658, Vacation Rental Pros, 6279 A1a South, St. Augustine, FL 32080
 
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Third Return to Colony Reef
Linda M. from Carleton Place, ON recommends this property.
Stayed for 28 days in February, 2014
This was our third time at Colony Reef and loved the location of this particular condo that had a sunny balcony all day long. Definitely recommended.Our major complaint was the beds which had mattresses that were old and soft. The master bedroom mattress actually had a piece of foam hanging out the sides to try to rectify the situation. Didn't work. With three people over 60 and one with a chronic back pain from surgery, it was not desirable. The owners must dig deep and buy some good mattresses for both main bedrooms.The washing machine set up is not good and hidden behind a wall that my friend could not access because she is under 5 feet. Not good planning. Also, there was one old telephone in the master bedroom (could not move) and it was like talking into Maxwell Smart's shoe. Come one folks, get a real phone in the common area.On a positive note, this is a beautiful location, the grounds well kept and the staff extremely accommodating. St. Augustine is beautiful and Colony Reef well situated on A1A. Lots of golf courses around and very affordable. We have been coming with a few gaps since 2004 and love the city.If you are renting at Colony Reef, be very specific about your needs and if possible see the condo in advance and try out the beds.

Property Manager Response:
Response from Vacation Rental Pros
Hi Linda - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time.
 
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2307 Colony Reef
Jerry R. from Bennington, NE recommends this property.
Stayed for 28 days in January, 2014
We enjoyed our stay at Colony Reef, the view was great, the property was well taken care of and the outdoor hot tub was great. Gas grill was provided for grilling.

Property Manager Response:
Response from Vacation Rental Pros
Hi Jerry - On behalf of all of us here at VRP, I'd like to thank you for taking the time to give us feedback about your rental experience. Our property owners really appreciate hearing what you liked and what needed improvement. To show our thanks, I'd like to offer you a discount on your next rental from VRP. When you book, use the coupon code rebook50 and enjoy a $50 off on the rental! See you at the beach,
 
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Excellent Environment
Bob K. from Sand Springs, OK recommends this property.
Stayed for 5 days in October, 2013
The condo was very neat, clean and orderly. Everyone was very kind and helpful of any needs. The groundskeepers did an excellent job keeping the environment manicured and pleasureable. The ocean view was spectacular and only 3 minutes walking distance from the facility.

Property Manager Response:
Response from Vacation Rental Pros
Hi Bob - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. To show our thanks, I'd like to offer you a discount on your next rental from VRP. When you book, use the coupon code rebook50 and enjoy a $50 off on the rental! See you at the beach,
 
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beautiful view, awesome location but....
Bee M. from Kissimee, FL recommends this property.
Stayed for 2 days in October, 2013
Beautiful view! Furniture needs to be updated & comforters/bedding could use a good washing or maybe just be replaced they smelled like wet dogs. Had to go buy febreeze.

Property Manager Response:
Response from Vacation Rental Pros
Hi Bee - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for cleaning issues. This is not up to standards. I will contact my house keeper. You and your family are welcome back any time.
 
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Not as pictured: cockroaches, never-washed blankets, odorous
A guest from McMinnville, TN does not recommend this property.
Stayed for 4 days in October, 2013
The rental smells like a state operated nursing home that allows smoking. We killed cockroaches during our entire stay. We were checked on by a VRP caller. After reporting that there were no blankets that smelled better than ridiculous, that cockroaches forced us to store our bags on top of furniture, popcorn ceiling blows everywhere when vents were used, white bathroom rugs were brown, and other rugs look like something in a garage...we got a credit for our cleaning fee. She offered to move us. The reviews for that property included mold and troubles with bathrooms so we didn't move. When the shower curtain mechanism broke due to rust, we were told someone would come right over. We waited. No one. BUT after we got back from dinner, someone had been in our rental. We got a new shower liner (must not have noticed the stacked washrags I rigged up to put it in tension so all 7 could shower) made of PVC. Since I'm deathly allergic to latex, this was a problem. We put it in a bAg and tied to the outer door, called VRP, and trusted they were accurate about the housekeeping service being on its way. Did not happen. Instead I got a call from housekeeping to let me know that they open at 8:30 and had just gotten the message. They assured me someone would be there by nine. At 10:30 we left. When we returned someone had been in the rental again. However, we had a shower curtain rod that worked. If you are generally clean in your own home, this will disturb you. If you are the type to wash blankets when they smell or ever have washed a rug, this place will make you feel stupid that you dismissed the negative reviews. We washed our entire wardrobes before leaving with the hope that we wouldn't take home the cockroaches. Before we left, my nine year old told me, "I usually like our hotels better than our house. I usually don't want to leave, but I'm ready to be in our house." That wasn't what I was aiming for with our yearly vacation.

Property Manager Response:
Response from Vacation Rental Pros
Hi Dan - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for cleaning issues. This is not up to standards. I will contact my house keeper. You and your family are welcome back any time.
 
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Wonderful stay
Joan S. from Edmond, OK recommends this property.
Stayed for 4 days in October, 2013
Condo was lovely. Could see and hear the ocean from the condo with balcony door open, and of course feel the ocean breeze. Everything was there to cook; from simple to gourmet. A nice play to stay!

Property Manager Response:
Response from Vacation Rental Pros
Hi Joan - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. To show our thanks, I'd like to offer you a discount on your next rental from VRP. When you book, use the coupon code rebook50 and enjoy a $50 off on the rental! See you at the beach,
 
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2013 Vacation
A guest from Chatanooga, TN recommends this property.
Stayed for 7 days in September, 2013
It was a very nice condo with everything we needed but dish towels. There were none. We did find it unusual that there was a king bed in the guest room and a regular size bed in the master. We switched rooms with children and made it work since the sliding door from the master to the balcony would not open anyway.

Property Manager Response:
Response from Vacation Rental Pros
Hi Barbara - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. To show our thanks, I'd like to offer you a discount on your next rental from VRP. When you book, use the coupon code rebook50 and enjoy a $50 off on the rental! See you at the beach,
 
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Summer Fun
A guest from Glen St Mary, FL recommends this property.
Stayed for 7 days in July, 2013
We had a wonderful family experience. There were activities that everyone could enjoy. Pool was very clean as well as the Condo we were in.

Property Manager Response:
Response from Vacation Rental Pros
Hi Patricia - I just read your comments, and I want to thank you for the great input. At VRP we take our customers' feedback very seriously, and to show our thanks, I'd like to give you a coupon code good for $50 off your next rental. When you reserve your property, just enter rebook50. Hope to see you and your family again soon! --Steve Milo, 888 618 8658, Vacation Rental Pros, 6279 A1a South, St. Augustine, FL 32080
 
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unit bad- complex great
Sandy M. from Pinckney, MI does not recommend this property.
Stayed for 7 days in March, 2013
dish washer was rusted racks/no teaspoons in kitchen/no sharp knives/sink backs up easy/front burner on stove broken.No sheets for hide a bed. Not enough towels for 7 persons/screen door not on track/broken patio chairs and umbrella. All rugs and carpets very dirty need cleaning or replacing. New King bed very soft-get ready to roll to the middle. pictures/wreaths on the walls very dusty-dirty walls and switchplates.

Property Manager Response:
Response from Vacation Rental Pros
Hi Sandy - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time.
 
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Springbreak 2013
A guest from Farmington, AR recommends this property.
Stayed for 7 days in March, 2013
Me, wife & four kids + grandma - plenty of space - great beach - great location.

Property Manager Response:
Response from Vacation Rental Pros
Hi Rick - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for $50 off your next stay. Just enter the coupon code rebook50 when you reserve your rental! Thank you again for your comments.
 
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Disappointed
Thomas D. from Wilmington, DE does not recommend this property.
Stayed for 28 days in February, 2013
Very disappointed in the property. First bedroom as entering has a bare light bulb hanging from ceiling. Second bedroom where king bed is bed was a joke. The original mattress has a large slopping hole it it and they covered it with a piece of foam and when you try to sleep on it you are sleeping up hill or rolling off. Overall condition of condo is sub sub par. Will never rent this one again.

Property Manager Response:
Response from Vacation Rental Pros
Hi Thomas - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time.
 
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Very beautiful beach condo!
Shelia R. from Millport, AL recommends this property.
Stayed for 3 days in January, 2013
Enjoyed our stay here. Very nice place beautiful pool and grounds!! Only complaint was the coffee pot need to be replaced. Had to remember to unplug after each use because it would not shut off. Overall was a great place. Would stay there again!!

Property Manager Response:
Response from Vacation Rental Pros
Hi Shelia - On behalf of all of us here at VRP, I'd like to thank you for taking the time to give us feedback about your rental experience. Our property owners really appreciate hearing what you liked and what needed improvement. To show our thanks, I'd like to offer you a discount on your next rental from VRP. When you book, use the coupon code rebook50 and enjoy a $50 off on the rental! See you at the beach,
 
Overall Satisfacation
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Property needs a lot
Brenda J. from Laytonsville, MD does not recommend this property.
Stayed for 7 days in December, 2012
When I arrived, two large bags of trash were in the kitchen, the sheets in the master bedroom had several Bleach botches, one of the tubs could not hold water. The condo appeared dirty and dated. There were no paper towels or trash bags.On the plus side, there was a good amount of kitchen tools and supplies. Management send housekeeping over the next date to clean and leave supplies. Maintenance found a work around for tub.I would not like to go there again.

Property Manager Response:
Response from Vacation Rental Pros
Hi Brenda - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time.
 
Overall Satisfacation
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love the location
A guest from Alliance, OH recommends this property.
Stayed for 7 days in June, 2012
We loved the location and the beautiful ocean and pool. The property does need updated badly. Scotch tape holding the blinds up in the small bedroom and other minor fixes would be cheap to repair and that would make a world of difference. We would definitely stay again.

Property Manager Response:
Response from Vacation Rental Pros
Hi Jan - Thank you for taking the time to share this information with us. I apologize for the maintenance issues. I have already contacted my property manager to get these fixed. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments.
 
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Did NOT Want To Come Home!
A guest from Albany, GA recommends this property.
Stayed for 7 days in May, 2012
We absolutely loved the community feeling of the complex! The only thing we would want to change was to stay on the first floor so the kids could easily enjoy all the activities. We loved the view even during the tropical storm!

Property Manager Response:
Response from Vacation Rental Pros
Hi Debra - On behalf of all of us here at VRP, I'd like to thank you for taking the time to give us feedback about your rental experience. Our property owners really appreciate hearing what you liked and what needed improvement. To show our thanks, I'd like to offer you a discount on your next rental from VRP. When you book, use the coupon code rebook10 and enjoy a 10% discount on the rental! See you at the beach,
 
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Needs updating and a deep cleaning
Mary R. from Hahira, GA does not recommend this property.
Stayed for 7 days in May, 2012
The condo itself is very dated and needs some work. The master bathtub has mold in the jets and behind the mirror. The fan in one of the rooms has exposed wiring. We saw at least 2 cockroaches a day in the unit. That said, the grounds of colony reef are well maintaned. The pool is large but very cold, I'm not sure they can get away with calling it heated. Will probably look for another unit next time.

Property Manager Response:
Response from Vacation Rental Pros
Hi Mary - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the cleaning and maintenance issues. This is not up to standards at all. I will email you directly on this. I have already contacted my property manager to get these fixed. You and your family are welcome back any time.
 
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Unit 2307 Colony Reef
A guest from Orlando, FL does not recommend this property.
Stayed for 2 days in May, 2012
Location great, view was great, grounds and facilities perfect,but disappointed with the unit itself. Ceiling needs vacuuming in hall and kitchen (dust in the popcorn ceiling), bedding needs replacement (pillows and bed linen), was told to start a load in washer and dishwasher before leaving, but there was no soap for either, old rusty furniture left on porch for yrs. Bottom line, the unit needs attention, even for a beach location. $150 for cleaning fee seems steep. On the positive side, it was a great stay...loved the Colony Reef, the view, and the grounds. Will stay there again, but not in 2307.

Property Manager Response:
Response from Vacation Rental Pros
Hi Jim - Thank you for taking the time to share this information with us. I apologize for the bedding issues. I have already contacted my property manager to get these fixed. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments.
 
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Great property, icky pillows
A guest from MacIntosh, FL does not recommend this property.
Stayed for 2 days in May, 2012
When I inquired about the rental I turned down another location because cars would be on the beach, but when I agreed to this one, no mention was made of the tremendous number of cars on the beach. Also, the linens were really grungy - they may have been clean but they were old and stained which made it kind of icky to sleep in the beds. It wouldn't cost much to replace the linens (and pillows) every year or so. But the property itself was wonderful. The pools were great, the people friendly, and the kids had a great time. We loved the balcony and the view and were otherwise very satisfied. Very quiet too, which is unusual given the size of the complex.

Property Manager Response:
Response from Vacation Rental Pros
Hi Robert - Thank you for taking the time to share this information with us. I apologize for the cleaning issues. I have already contacted my house keeping manager to get these fixed. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments.
 
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Colony Reef
Danielle O. from Oakville, ON recommends this property.
Stayed for 7 days in April, 2012
Our family had a fantastic vacation at Colony Reef. The location was fantastic, the grounds were very well maintained and it had a great view. Was a bit disappointed that the pool wasn't heated and was too cold to swim in, even for our kids. Also the condo needs some minor repairs, updating and a good deep cleaning. I don't think the vacuum even works. Our family would definitely return to Colony Reef but maybe look for a more updated unit.

Property Manager Response:
Response from Vacation Rental Pros
Hi Danielle - Thank you for taking the time to share this information with us. I apologize for the pool and maintenance issues. I have already contacted my property manager to get these fixed. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments.
 
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Beautiful Resort
A guest from Greenville Jct, ME recommends this property.
Stayed for 14 days in April, 2012
My only concern that I had about the place was that my friends daughter used the sofa sleeper and we noticed on the pillow case and sheets that it looked like dried blood. The sheets could of been cleaner for the sleeper sofa. Overall we enjoyed the stay, the place was beautiful and would go back there again. Had an awesome time.

Property Manager Response:
Response from Vacation Rental Pros
Hi Robert - Thank you for taking the time to share this information with us. I apologize for the cleaning issues. I have already contacted my house keeping manager to get these fixed. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments.
 
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St. Augustine Retreat
A guest from Alden, NY does not recommend this property.
Stayed for 59 days in February, 2012
Colony Reef location is ideal as is unit 2307. We enjoyed it for 3 years. The grounds are well kept. The unit's living room, dining room and Master Bedroom are nicely decorated. However, Carpeting in all rooms need cleaning. Bedding and window treatment in guest bedroom needs to be replaced. Master bathroom tub area needs work. Kitchen needs work. Lots of dinner plates but lacks sufficient glassware, cups and bowls.

Property Manager Response:
Response from Vacation Rental Pros
Hi Marlene - Thank you for taking the time to share this information with us. I apologize for the kitchenware and carpet cleaning issues. I have already contacted my property manager to get these fixed. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments.
 
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St. Augustine Beach Condo
Monique V. from Lithia, FL recommends this property.
Stayed for 7 days in September, 2011
The only thing I would mention is our master room closet had a really bad smell to it. Thats where the vacuum and some of the cleaning supplies were kept. It probably should be cleaned out. Other than that we will def use you in the future!! Great Location!!

Property Manager Response:
Response from Vacation Rental Pros
Hi Monique - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the closet issues. I have already contacted my property manager to get these fixed. You and your family are welcome back any time.
 
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A wonderful location, beautiful view, and overall good stay
Jennifer L. from Orlando, Florida recommends this property.
Stayed for 7 days in August, 2011
The condo location is wonderful and we had a great time. The pool is a wonderful size, you never felt like anyone was on top of you. The ocean and beaches are spectacular. My only caveats are thatI wish they couldn't drive on the beach there, but really once you went past the car area, the beaches are huge and you don't really notice. As for the condo itself, it was OK. The linens (sheets) need some updating and there weren't enough wash cloths. The closet doors were broken when we arrived, as was a ceiling fan light, but maintenance was quick to take care of that. (I was still surprised that this went unnoticed by the cleaning crew). Also, although the ads says there is WiFi, it is barely usable. We couldn't connect most of the time and when we did it was slow. Also, the kitchen sink is quirky in that is it frozen in place and a bit frustrating to use, but usable. All in all, though, outside of the quirks, it was a great location and we might stay again. The pluses are mostly the location, the view, the pool, and the beaches. The condo itself is so-so. Oh - and the 3rd bedroom is a great kids room, but wouldn't be great for an adult. The beds are small, there is no usable closet, and no dresser or storage. Stil - our 5 year old loved it!

Property Manager Response:
Response from Vacation Rental Pros
Hi Jennifer - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. I have already contacted my property manager to get these fixed. You and your family are welcome back any time.
 
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Great amenities (except wireless), condo a little dated
John F. from Duluth, GA recommends this property.
Stayed for 7 days in July, 2011
I spent a week with my two kids, ages 14 and 8. We all loved the beach and pool. The pool is very big and is kept very clean. The condo is a little dated. Bathroom and sink fixtures are old and rusted. Living room and master bedroom were nice and in good shape. Good TV with all cable channels. Patio is a little cluttered up with grills and beach equipment. Wireless internet does not work well. Hard to get connection in condo, could only connect out on patio. Could only connect inside very early in morning or very late at night. Nice veiw of both pool and ocean from outside patio.

Property Manager Response:
Response from Vacation Rental Pros
Hi John - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the internet issues. I have already contacted my property manager to get these fixed. You and your family are welcome back any time.
 
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Not Worth the Money
A guest from Umatilla, FL does not recommend this property.
Stayed for 7 days in June, 2011
Pros: location, pools, balcony view and size, number of rooms, working kitchen, washer and dryerCons: dingy carpet and rugs, cracked tiles, caked dust everywhere, dirty bathrooms (trash in corners and bathtub looked like it hadn't been cleaned)In general, the condo was not very clean and I had to pay 150.00 for "professional cleaning." I do not think it was worth 1200.00 dollar for the week.

Property Manager Response:
Response from Vacation Rental Pros
Hi Keri - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for maintenance and cleaning issues. This is not up to standards at all. I have already contacted my property manager to get these fixed. You and your family are welcome back any time.
 
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Great unit and stay marred by an unpleasant arrival experience
Allison S. from Hermitage, TN recommends this property.
Stayed for 7 days in June, 2011
We arrived at 2:50, picked up the key at the dropbox, and expected to be able to enter the unit. Then we were told we had to wait 2 hours for it to be cleaned. I was told a manager would call me back to discuss some sort of compensation for the delay, but no one ever called. It was a major inconvenience, after driving for 7 hours and arriving right on time, to have to wait 2 more hours with small children in the heat with our car loaded full. I would have appreciated having some sort of compensation made for that inconvenience, or at least heard from the manager like I was assured would happen by another employee who I talked to.

Property Manager Response:
Response from Vacation Rental Pros
Hi Allison - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the cleaning issues. This is not up to standards. I have already contacted my property manager to get these fixed. You and your family are welcome back any time.
 
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A guest from Blackshear, Georgia recommends this property.
Stayed for 7 days in June, 2011
The maintenance and the outside of the condo was very clean. The pool man also cleaned and kept the pool up every day. I liked the security and seeing the security ride around the property. I was very impressed with the security.I was not very happy with the inside of the condo, i thought for 150.00 dollar cleaning that people have to pay it should have been cleaner. The condo did not even smell like someone had cleaned it. The floor looked like it was smeared with a mop. I think the condo itself could have been cleaner inside. Overall, we loved the baclony.

Property Manager Response:
Response from Vacation Rental Pros
Hi Connie - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the cleaning issues. I have already contacted my property manager to get these fixed. You and your family are welcome back any time.
 
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Stay at Colony Reef 2307
A guest from Kennesaw, GA does not recommend this property.
Stayed for 7 days in May, 2011
When we arrived, we went by the office and checked the lockbox. There were 2 keys, but no access card. The address on our information sent to us about the condo was wrong. We finally found Colony Reef, but we had not been given a gate code. A nice person finally gave us a code so we could get in. We were inpressed with the beauty of the grounds of the complex. The living room, balcony, and kitchen were nice but the rest of the condo looked a little run-down and in need of refurbishing. The cleaning job was okay, but not great. The sheets on the master bed were very old and did not match at all, and the pillowcases were not long enough for the pillows. The tubs/showers really need refurbishing. We called the number we were left about the access card (we never received), the gate codes (we were not given), the fact that the lock on the sliding glass door in the living room was broken and did not work (there was a piece of wood to hold it), and the overhead kitchen light was not working properly and it was very dark. The person I talked to was very nice but was unable to give me correct gate codes and informed me there was no access card. (We called back later in the week and someone gave us a correct one). 2 days later, someone came to check on the door but could not fix it and could not fix the light, so they took the cover off and took it with them. No one came back. When we started to leave, there were no instructions about what to do, but when we talked with someone at the office, we were informed that we had to empty trash (which we had already done), strip sheets off the beds and put in washing machine. We felt we had paid more than enough in cleaning fees for someone else to strip the beds. Overall, the complex was very nice, but the condo and the management and maintenance left a great deal to be desired.

Property Manager Response:
Response from Vacation Rental Pros
Hi Susan - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance and access issues. I have already contacted my property manager to get these fixed. You and your family are welcome back any time.
 
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Unit 2307
Steve W. from Moultrie, GA does not recommend this property.
Stayed for 4 days in May, 2011
Property was clean,however, it is dated. Also there were traces of roaches.

Property Manager Response:
Response from Vacation Rental Pros
Hi Steve - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the insect issues. I have already contacted my property manager to get these fixed. You and your family are welcome back any time.
 
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Terry B. from Bowling Green, FL recommends this property.
Stayed for 4 days in May, 2011

Property Manager Response:
Response from Vacation Rental Pros
Hi Terry - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time.
 
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Sheila L. from Orlando, FL does not recommend this property.
Stayed for 2 days in May, 2011
while the property was clean, there were too many roaches... not just a few.

Property Manager Response:
Response from Vacation Rental Pros
Hi Shiela - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the insect issues. This not up to standards. I will email you a discount. I have already contacted my property manager to get these fixed. You and your family are welcome back any time.
 
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Ollie F. from Marietta, GA recommends this property.
Stayed for 7 days in April, 2011

Property Manager Response:
Response from Vacation Rental Pros
Hi Ollie - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time.
 
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Great Condo
A guest from Alden, NY recommends this property.
Stayed for 31 days in March, 2011
We were pleased with our stay in unit 2307 Colony Reef. Our only negative review would be the Mirror behind the tub in the Master bathroom. As a whole the unit is clean. Any probllem is taken care of quickly by the housekeeping personnel. We would like to reschedule for March of 2012.

Property Manager Response:
Response from Vacation Rental Pros
Hi Marlene - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time.
 
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Christmas Weekend 2010
James M. from Katy, Texas does not recommend this property.
Stayed for 7 days in December, 2010
We found the condo to be right where it needed to be. Close to St. Augustine with the beach right outside the window. The downside was that the condo was dirty when we arrived, Sweetart wrappers in one of the beds, glass ring stains on most of the tables and a bathtub full of hair. We called and they arrived the next day to clean up a bit but by then my wife and mother in law had made up their minds that the place was dirty the entire week. We have stayed in various condos in Florida and this one was the dirtiest that we have stayed at.

Property Manager Response:
Response from Vacation Rental Pros
Hi James - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the cleaning issues. I have already contracted my property manager to improve the situation. I sincerely apologize and will email you a discount directly. You and your family are welcome back any time.
 
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A guest from OOltewah, TN does not recommend this property.
Stayed for 6 days in October, 2010
Condo was not very clean. Linens stained & dirty looking. Rental rate too high for quality of condo. Needs lots of updating. Sliding glass door wouldn't lock. Bad lighting.

Property Manager Response:
Response from Vacation Rental Pros
Hi Mike - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the cleaning issues. This is not up to standards at all and I have already contacted my property manager. I will email you directly a discount for this. Again, I sincerely apologize.
 
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